Danielle Mulvey is a former flight attendant-turned-entrepreneur who has cracked the code on recruiting, hiring, and retaining what she refers to as “5-Star Employees” --- The top 15% of available talent who are game-changing, dedicated employees who share your core values and possess the right qualities, aptitudes, and skills to produce at least a 3X return on payroll Never one to settle for average, Danielle has scaled her several companies to over $50 million in annual revenue while spending less than 10 hours each week overseeing their operations. That’s not all - Danielle authored the book The Rapid ReadTM Guide to The 5-Star Employee Rating System, and is currently co- collaborating with Wall Street Journal best-selling author Mike Michalowicz on a new book, to be released in Fall 2023, tentatively titled ALL IN: How to Get Your Employees to Act Like Owners. She also hosts the popular show Profit First Nation, the official podcast for Profit First.
If you're feeling stuck in your business because you're not sure how to hire the best employees, then this episode is for you! Are you looking for the best of the best employees? Here's how to find and hire five star employees!
"The biggest mistake I think people make is that they hire people based on what someone says they can do instead of actually testing them and seeing what they can do."
Key points
02:29 Danielle's story in her own words: how she came to help businesses scale
04:48 What is the true cost of hiring less than ideal employees and having an inflated payroll
07:04 What are the primary mistakes business owners make when hiring employees? The dangers of subjectivity
10:42 How to make your process more objective and effective for finding 5-Star employees: look into CORE VALUES
14:07 The 11 universal qualities of a 5-star employee and some RED FLAGS to look out for
18:44 Learn to judge the aptitude and skills of the specific candidate by TESTING them
20:37 Some tactical tips for testing your prospective employees. How to make use of job shadow days
24:21 Success metrics: how to hone in on the ideal employee by being very clear about their success metrics.
Quantify as much as possible.
26:55 Return on payroll: how to make sure your employees return at least 3x on their payroll
28:18 Closing thoughts and further resources for building a team of superstar employees
Connect with Danielle Mulvey
Check out the website:
https://www.5staremployees.com/recruitment-intensive
And also see Danielle’s special offer:
Text NEVERSETTLE to 411321 to receive the ALL IN companies Free "Knowledge Bomb" on "How to Hire 5-Star Employees"
Connect with Sonja
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